1. Baby Spa Bookings are non-refundable after the five-day cooling off period as per the Consumer Protection Act.
2. We have a 5-hour cancellation policy. If you or your bubs shows any signs of illness please do postpone the appointment.
3. Postponements need to be made in writing (WhatsApp or Email) at least 5 hours prior to the scheduled booking.
4. Postponements/cancellations which are not made within the time period stipulated forfeits 50% of the amount paid. No-Shows forfeits 100% of the fee paid.
5. It is up to you to ensure you know when your spa booking is. Baby Bubble cannot be held liable missed sessions.
6. Baby Spa Bookings made cannot be exchanged for workshops, group classes or items in the boutique.
7. Baby Spa Bookings can be transferred or offered as a gift to somebody other than the buyer.